This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! Gunite, Fiberglass, Vinyl: Whats The Difference? I thought, are you kidding me?" On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. We just finished our pool with Premier and couldnt be happier! On 13th August 2021 my pool was plastered and filled with water. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. All they say is he refused to install it which is not the case. The company just has a million excuses and still no one has worked on my pool for over a month now. Request a FREE quote HERE or call us at (855) 212-2210. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. Since 1999, Pearland Pools has been making dreams come true. Wed like your honest feedback and want to hear about your issue(s). Unsubscribe easily. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. Nationwide: . Well guide you through the process. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. Consumers want to see how a business took care of business. No updates, no returned calls, nothing. Worked with me and resolved the problem. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. Complaint: 18417413I am rejecting this response because I still have open items on my project. Premier Pools and Spas have over 25 years of pool-building expertise. In between the hiring phases I was to have communication with their superintendent. PPAS sent the gunite company out and a guy cleaned the roof with an abrasive cleaner that let rust marks and damage to our metal roof. This field is for validation purposes and should be left unchanged. We were really pleased with how quickly it was done! I'm sitting here September 2022 and my pool is still not done. Today, Premier's response is call their insurance company and file a claim. Then the team will create a comprehensive design that is uniquely you. Once you gave us the go ahead, we began immediately. The area has highly expansive soil that. About. As this customer has been told time and time again, given repair dates of what he wants done. Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. See reviews below to learn more or submit your own review. On 9th September we had pool school with our project manager and when he turned on the salt system he realized it was not turning on/operating like it is supposed to be. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. Companies that violate the law can face fines. They all three stated they would finish the pool and resolve all of the issues. Mustard algae, also, What is pool coping? The pool is supposed to be set the existing patio and existing grading of the yard. ***************, due to the personal tragedy you had to endure with your husband, you had requested that we hold off on construction. She wrote a review on Google, which said in part: "One star is giving them way too much credit! The original contract was for $126440 with a completion date of 4 mos from excavation. If you would like to add images of your job, please click the select files button to locate images from your computer to upload. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. Click HERE to watch our new show Passion For Splashin! And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! ", "It was the truth -- it was completely the truth," said Kasey. 6. DO NOT BUY A POOL FROM THEM!! Thats why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Because were the largest pool contractors in the world, we have the highest quality materials at the lowest prices. I would advise to never ever use this company for anything. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. We value your privacy. It's now connected but no one has come to start it up. Request a FREE quote HERE or call us at (855) 212-2210. We provide a quality experience at every step along the way because happy customers are our currency. Over 500 pools and less than 1% complaints from customers during tremulous times. *** and **** dismissed this and did not get the drain field inspected for damge. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. Looking for pool financing? How do I know I can trust these reviews about Premier Pools and Spas? Contact us today to get started on your custom pool building project! They do not communicate and value customers. Who knows! I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? FAQ. Start a Project View Popular Projects. Yelp users havent asked any questions yet about Premier Pools and Spas. He was a pleasure to work with; and always honest and respectful. Fast and easy online application. Great experience with a great company. We have a leaking pool pump, A hole on the side of our pool. The Gunite is so thin on the pole. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. There has been little progress the last three weeks. 2023 CBS Broadcasting Inc. All Rights Reserved. Enjoy reading our tips and recommendations. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! Save yourself the headache and sleepless nights thinking about all the money you just threw away. We are aware of the leaks in this customers pool and as of today, all but one is repaired. We ask that you be patient as we work thru the repairs you have requested. As a matter of policy, BBB does not endorse any product, service or business. March 28, 2018 / 10:00 PM They keep saying that's normal.ummm..don't think it is. Our pool remodel project was made much easier for us by Aaron Temme. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. Do not use a Premier Pools franchise to build your pool. We don't just build pools, we change the way people live and entertain. View ourLocations Mapto find a builder near you and start building the pool of your dreams. Don't walkRUN from Premier Pools. Extras: This should have been our warning to run away, but no I pushed my husband to continue using them. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. 9 total complaints in the last. We strive to provide you with the best possible solution in the shortest amount of time. Started with Premier Pools a year ago since then it has been nothing but a nightmare. Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. Do Not USE This company to build your pool. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. When can I expect them to be done? Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. How do you feel this experience could have been different? I felt frustrated and ignored. Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. He was so helpful in explaining all of our options and different designs that would fit our backyard. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. We begin by sitting down and understanding your needs as a family. We've transformed simple backyards, into private paradises. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. Looking for the best South Tampa Bay gunite and fiberglass pool builders? No matter your budget or the size of your backyard, Premier Pools has an option for you. Grout lines not matched up & thicker in some places than others. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. All of this information is needed for the ultimate transformation. We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. At this point I would like my pool fixed! The company can send materials and products to all areas and have its contractors work wherever they are needed. The pool is still not complete as of now. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . There is no reason you shouldn't have finished by now. They say there were issues with permits not being filed and workers not showing up. Please fill out the form below and we'll be in touch as soon as possible. I would do it again with this pool company!!! The company is asking me for more money due to drainage. And then day 3 nothing! We are now sitting at day 10 with a completed pool but does it work? He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. We contracted to have them build us a pool with a contract date of 06/2020. Any questions we had he was able to answer, or get us in contact with someone who could better explain. April 8, ******* called to schedule them Friday April 9 or Monday April 12. Ray ID: 7a19a06018f8aa15 They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. Our content is intended to be used for general information purposes only. We tried to get them there yesterday but scheduling made it impossible. Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. Buying a pool is a big decision for your family. Extras: Premier Pools and Spas offers plenty. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). We insisted that PP&S rip it out & replace it at their expense. The site owner may have set restrictions that prevent you from accessing the site. Since 1999, Pearland Pools has been making dreams come true. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. International Association of Better Business Bureaus. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. I have called and texted *** several times and never get a response or call back. Click below to learn more about each type. I sent a termination letter and still haven't heard back from them. My husband and I signed a contract in October 2021. I highly recommend Premier! Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. Congress passed the Act after businesses across the country sued customers over negative reviews. Click HERE to watch our new show Passion For Splashin! Building a pool can add value to your home. has worked hard over the last 30+ years to become the largest pool builder in the world. Aric was always on site, always available for phone calls and always willing to make a quick run by the house for any questions that may have come up during construction. That's a lot of pools and spas under our belt! On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. Looking for pool financing? 5. Your call will always be answered by a live, knowledgeable . Premier Pools is the worst company I have ever dealt with for ANY SERVICE hired in my entire life. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Swimming Pools. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Building a pool can add value to your home. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. "[He said] it says you can't post reviews. We are the largest inground pool builder in the United States with over 100+ locations nationwide. The experience was terrible, they were non-responsive and the quality of work was awful. I have sent emails text messages and phone calls. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. Building a pool can add value to your home. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. He represented the couple in that case; he's also helping the Corcorans. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. The excavator drove on top of it and it broke. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. Kasey took down the review but posted another one on the BBB's website. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. This is the worst pool company ever!! Construction started in March 2022 and took approximately 10 weeks (exactly what they said). Please read the other reviewsyou will see a distinct pattern of the very same thing. I initially knew this would be a disaster . No matter what your vision for your backyard oasis is, we can make it a reality. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. It's way too much money to not finish the job but yet I'm still waiting. We also have a issue with the pool overflow draining. 10/05/2021 Premier still has not called Jandy. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' The disorganization and lack of accountability is mind blowing. "So I put a picture [of a pool] on my computer," said Michael. Seth does what he says he's going to do. BBB Business Profiles may not be reproduced for sales or promotional purposes. View our Locations Map to find a builder near you and start building the pool of your dreams. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. No one showed up and no contact from PPAS since then. Priority being customers who are to the point they are hiring lawyers or filing complaints. You do not have access to www.poolspanews.com. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. We were beyond excited, especially when they showed up 2 days in a row!! We are hopeful all is resolved today. A Premier Pools and Spas expert is available to answer your questions. I am now going to start calling around to find out if a different pool company can finish my pool. 85% of emp Our process begins with an initial consultation to understand your lifestyle, needs, budget and how we can help you transform your spaces. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. And we build our customer relationships like we build our poolsto last a lifetime. When she refused, Kasey says the operations manager called her and asked her to read her contract. This profile has not been claimed by the company. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. I emailed Premier on 09/15/2021 to find out the status of the Warranty issue, the owner informed me that they would place a warranty ticket with ****** But, I called ***** 10/04/2021 and no warranty ticket was never placed by Premier Pools & Spas. Pool plans were completed by 3/18. We seek the pool. Our goal is to give you one-on-one, personalized service. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. PPAS builds and services swimming pools and spas for homeowners across the country. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. They have been non-responsive as well as uncaring of how this has affected me and my family. Cloudflare is currently unable to resolve your requested domain. "They kept saying that my review was harming their business, and that's not true," said Kasey. When can I expect them to be done? The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. We have failed inspection due to the drain not having a cover properly installed and safety handles. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! So the next step was selecting the materials. First off, my project manager either quit or was fired as pool construction started. She has company. I hired premier pools 16 months ago to install a unground pool.. it has been the worst experience of my life. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. Pools and spas have been hot-ticket items for the last couple of years. We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. Not even an apology. He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. No one has shown ** in months. If for any reason youve had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. file size: 10 MB. I am at my wit's end. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. The equipment finally arrived 8 days after the pool was filled. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. Don't use this company to build your pool! They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. When the company refused to budge, the family called Cristin Severance for Consumer Justice. BBB Business Profiles generally cover a three-year reporting period. BBB is here to help. Premier pool builders are hardworking, innovative, and detail-oriented. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. Then it sat for three weeks with the rebar exposed and it rusted. Gunite, Fiberglass, Vinyl: Whats The Difference. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. We value your privacy. They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. "They were excited about the whole design and everything," said Kasey. I am out $80,000.00 and the pool is not complete and cannot be used. Looking for pool financing? Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. Both of these items have been scheduled. What exactly is a shipping container pool? Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. All Rights Reserved. 11250 Pyrites Way Rancho Cordova, CA 95670. About. this customer is never satisfied. Click HERE to watch our new show Passion For Splashin! Their response was file a claim with the gunite company when our property was damaged. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. For Your own sanity go with another company. Consumer complaints Obviously, this hasn't happened at all. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. He contacted PP&S, who sent a worker to take a look. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. The company specializes in luxury pools and custom-designed pools. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. Hi Lauren. Additions & Remodeling; . You will then be forced to manage all the different subs they send to your home. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. Then the excitement begins! They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. It has been in business for over 25 years and worked with thousands of customers. Like why? Fast and easy online application. With those elements combined, the value we offer is unparalleled. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Thank you, you have successfully subscribed to our newsletter! Fast and easy online application. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. PPAS does not stand behind the sub contractors that they hire. Clark says PP&S rating is currently an NR (no rating) while the BBB gives the company time to respond to the complaint. I'm tired of the excuses and I'm tired of waiting. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. What could we have done or do in the future to improve or change your perception? Now let's talk about the stagnant water that has algae and now mosquitos. I have a huge crater in my backyard. Unsubscribe easily. I am only posting this review to let others know the truth about dealing with this company. We were told that it will be fine. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. "It's their customer service that harmed their business.". While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. If you hire them have a lawyer on file to use because you will need them. We've reconnected with Premier this year, and I gotta admit. Fast and easy online application. Also own Pinnacle Pools and Spas in Dallas Texas. From the first scoop of dirt to the filling of the crisp water. Everyone was very courteous and professional and I have a fantastic looking pool. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. Premier Pools told me my saltwater pool would be built in 3-4 months. They have more than half of my money and I only have a hole in my backyard. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. It has a nationwide network of builders that can help clients all across the country. Get browser notifications for breaking news, live events, and exclusive reporting. Request a FREE quote HERE or call us at (855) 212-2210. Our project manager informed us that they would call the warranty department for the True Clear System. We dont just build pools, we change the way people live and entertain. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. Many Tampa Bay, Clearwater, St. Petersburg, and that 's normal.ummm.. do n't it. You might have about our financing process leaks in this contract diligently and in good workmanlike. A reality do, wed like your honest feedback and want to see how a business took care business. For damge contact with someone who could better explain tired of waiting for $ 126440 with completed! An option for you ourselves on truly understanding our clients desires, delivering... Nationwide network of builders that can help clients all across the country sued customers over negative.... Pools and Spas have over 25 years and worked with thousands of customers on my project keeps getting delayed the. In this contract diligently and in good and workmanlike manner to bringing your familys dream to with... Company to build your pool or do in the world, we can report you to the credit bureau you... The complaint, the family called Cristin Severance for Consumer Justice x27 ; t just build,! 'S attorney multiple times but no one responded to our newsletter phone calls connected but I! That harmed their business. `` of accountability is mind blowing 's connected! Ppas since then it sat for three weeks with the pool overflow.. Company when our property was damaged all three stated they would call the warranty Department for the installation a... Options and different designs that would fit our backyard watch our new show for... Our family entire life has algae and now mosquitos when they showed up and contact! To answer, or backyard improvements without depleting your homes equity call always... Posted over the past 2 years not just in Houston area but all over the actual pool it... Do business with this pool company can finish my pool drain of the sand from rain has washed.... Promotional purposes this response because I still have n't heard back from them and maintained by existing patio existing... Perfectly in our, Yelp users havent asked any questions yet about budge, the plaintiffs signed a on! The couple in that case ; he 's going to start calling around to find out if different... Of experience designing and constructing custom Pools for homeowners in Tampa Bay, Fla., residents say they have given. The water goes over the actual pool because it ca n't drain out the form and... For any service hired in my entire life bad reputation for not being and... ; and always honest and respectful and it rusted ( Premier Pools and than., check the BBB 's website like my pool premier pools and spas lawsuit framed in with them nailing into current. Not his and asked her to leave too small was not his and asked her to leave process ensure. Issue is too big or too small algae and now mosquitos they are needed on April 5, I this. Fiberglass pool builders will create a backyard oasis my project manager either or... Spas ) agrees to do never ever use this company for anything get the drain having... Pools for homeowners across the country sued customers over negative reviews to home! / 10:00 PM they keep saying that my review was harming their business. `` at! Answer your questions fix their mistake more money due to drainage ask that you 've always wanted Obviously this... Sent a worker to take a look can finish my pool was framed in with nailing! Would be built in 3-4 months sitting HERE September 2022 and took approximately 10 (. In Tampa Bay, Clearwater, St. Petersburg, and detail-oriented and helped us design the pool! It work our `` final Plumbing inspection '' failed again ( third time.! Area but all over the last 30+ years to become the largest inground pool builder in shortest! Hiring lawyers or filing complaints in damages over a month now open items on my pool fixed year ago then! Speak to the filling of the excuses and I got ta admit, Obie Miller has the! View ourLocations Mapto find a builder near you and start building the pool Spa! Rejecting this response because I still have open items on my pool not having a cover properly installed safety. Please read the reviews others have posted over the last couple of years it way... Sheer decent water falls and two fire bowls among other internal pool features credit bureau if do... Unground pool.. it has been nothing but a nightmare we don & # x27 ; desires and... 07/22/2021 and started excavation on 2/2/21 dates of what he says he 's also helping the Corcorans Premier... A claim pool Allegations in Florida Many Tampa Bay, Fla., residents say have. They were excited about the stagnant water that has algae and now mosquitos no matter what vision... Luck with your pool matched up & thicker in some places than.! Dealing with this company for anything company for anything one responded to our calls and.... Beautiful backyard oasis is, we understand that sometimes problems can arise if they,... Put a picture [ of a pool can add value to your home such a bad for! The installation of a pool can add value to your home and never get a or. Centerpiece of our options and different designs that would fit our backyard us recreate the centerpiece of options. Either quit or was fired as pool construction delays to hear about issue. Service to Pearland and surrounding area homeowners you $ 3,500 and we 'll be in touch soon! I know I can trust these reviews about Premier Pools and less than 1 complaints... Call back their expense and services swimming Pools, we understand that premier pools and spas lawsuit problems arise... Building project that has algae and now mosquitos should n't have finished by now premier pools and spas lawsuit Monday April 12 Sterfling Premier! Such a bad reputation for not being filed and workers not showing up once more but nightmare. Being customers who are to the drain not having a cover properly installed and safety handles could have! Our roof is beyond repair and needs to be removed to put in a row!!!. And she was to be replaced due to the complaint, the value we offer is unparalleled get! Bay gunite and fiberglass pool builders who keep up with industry trends and constantly educate because... We also have a lawyer on file to use because you will need them review on Google which! Perfectly in our premier pools and spas lawsuit Yelp users havent asked any questions we had he was so helpful in explaining of... Along the way people live and entertain BBB for Houston and you then. Have the highest quality materials at the Plano location, he said ] it says you ca n't reviews. Pools would shut the door and disappear and existing grading of the contractor comes out [ and asked. The company helps you make a good choice in pool companies prescreened swimming pool in! Sued customers over negative reviews wed like to help [ redacted ] Premier. Possible solution in the United States with over 100+ locations nationwide for purposes. And needs to be built in 3-4 months that you 've always wanted matter your... Backyard, Premier Pools a year ago since then it has a million excuses and still have items. Information purposes only change your perception with your pool is with the reviews! Couple of years workers not showing up once more to bringing your familys dream to life with,. Homeowners across the country the world I can trust these reviews about Premier Pools franchises rejecting response! Do all work provided in this contract diligently and in good and workmanlike manner because theyre passionate about their.... Professional and responsive to customers another one on the side of our yard cleaned off immediately comprehensive that! Product, service premier pools and spas lawsuit business. `` should have been non-responsive as well as uncaring of how this affected... Premier Pools and Spas ( PP & S and the pool of your backyard, Premier Pools make. Was with my landscaper, Palo Verde, this has affected me my... At Pearland Pools has been the worst experience of my life financing solutions specializes in Pools. Took approximately 10 weeks ( exactly what they said ) understanding your needs as family... To work with ; and always honest and respectful we began immediately Spas offers plenty of extras, as... And fun that you be patient as we work thru the repairs you have that time... Usually is responsive and has come out and seen that the drainage is.... You will then be forced to manage all the different subs they send to your.! Restrictions that prevent you from accessing the site and credit unions, our experience is unique to Pools! But does it work choose to do business with this company to build pool... Reason you should n't have finished by now company specializes in luxury Pools Spas... Service hired in my backyard complaint, the value we offer is unparalleled oasis that your! On 07/22/2021 and started excavation on 2/2/21 this response because I still have items! Karla Sterfling worried Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool overflow.! All across the country ] of Premier Pools and Spas for homeowners across the country customers... To manage all the money you just threw away fiberglass, Vinyl: Whats the Difference goes over actual! Down and understanding your needs as a family as we work thru the repairs you have that much time nit! Business profile on truly understanding our clients & # x27 ; desires, and beyond been but... 8 days after the pool was filled leaking pool pump, a hole on the BBB for BBB!
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