With over 100,000 thriving companies on board, Snov.io continues helping businesses grow. : 01 Vetter: Dr. V.K. In particular, as a marketer or a salesperson, one should not forcefully impose products or services on their customers. Then the salesperson may get a reputation for being untrustworthy. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. An Image/Link below is provided (as is) to download presentation. Slide 12: This slide depicts Business Ethics Key Drivers. Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. As FTC claimed, 2020 had reported more than 2.2 million scams with an approximate financial loss of $3.3 billion. Just download our designs, and upload them to Google Slides and they will work automatically. Understand the relationships among the legal, ethical and moral laws. These professionals, along with the legal department, are charged with staying abreast of legal changes that influence management practice. This is a eight stage process. Creating a space where employees can have a transparent conversation is crucial. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Free access to premium services like Tuneln, Mubi and more. When you receive complaints against the code of conduct, it becomes your duty to thank your customers and fix them immediately. We're committed to your privacy. We've updated our privacy policy. Slide 29: This is Business Ethics Icons Slide. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. In the meantime, may I provide some insight that can help you reduce your cycle time?". Ethics Not all ethical dilemmas can be listed in a policy, so by detailing the principles and values that make up the reasoning behind the policies, salespeople and sales managers will be more prepared to respond appropriately. Activate your 30 day free trialto unlock unlimited reading. It also allows you to compare the company's objectives with your own values to prevent potential biases. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. Slide 30: This slide reminds about Coffee Break. By accepting, you agree to the updated privacy policy. Sales managers have all the usual management concerns, such as fair hiring practices. The more you gain trust, the more your brand will stand out as a practical solution provider. ETHICS What if the special request is for a discount? Free and premium plans, Customer service software. 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Business statistics project using excel and word Business Statistics Californ Business Strategy Wilmington University Corporate Strategy Discussion.docx, Business Tactics and Execution Graduate Paper Help.docx, business problem to determine the appropriate.docx, HESCA23 - Joe Keating - Data Analytics for Engagement Presentation.pptx, business writing email response My Nursing Experts.docx, business practice argumentative essay 11.docx, business stat homework My Nursing Experts.docx, BUSN603 Central Texas College Mutually Exclusive Events Discussion.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. WideScreen Aspect ratio is becoming a very popular format. This is a three stage. If the bosses follow the rules, then the troops are apt to do likewise. Ethics First Then Customer Relationships - Chapter 3 of Fundamentals of Selling by Charles M. Futrell. So if you want your business to operate for the long run and enjoy its gradual growth, you need to establish an ethical sales culture in your team. In that instance, the salesperson should not follow through on the request, though it might make sense to see if the policy can be changed. Sales Management If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. It needs to be implemented from every facet of the organization. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. Cleveland/Akron, Ohio Area. Clipping is a handy way to collect important slides you want to go back to later. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. Slide 24: This slide represents Ethical Leadership 4V Model. The stages in this. Who to complain and what to do. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Now lets find out how to establish ethical behavior for your sales team. Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO Copyright 2023 by Snov.io. Get support from top management showing that they expect you to follow the spirit and letter of the law. We've updated our privacy policy. Tap here to review the details. For example, salespeople have to be in front of customers when customers are available. Recognized for innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and . The SlideShare family just got bigger. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. All rights reserved. State your Company name and begin. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. Do ethics get in the way of success in sales? Would you use terms such as "pushy," "annoying," or "aggressive?" Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Slide 42: This is Thank You slide with Address, Contact number, Email address. How to incorporate an ethical culture in your sales team? Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. All our content is 100% compatible with Google Slides. This course explores management decision-making responsibilities and strategies. Strong abilities in communication and presentation in variety of languages and cultural environments. We've encountered a problem, please try again. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Slide 2: This slide displays Content of the presentation. Presented to the students of Tolani Institute of Slide 4: This slide presents Introduction to Business Ethics Template containing- Responsibility, Principle, Trust, Morality, Reliability, Choice, Business Ethics. The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides As a leader, you can look for candidates who uphold your organizations values during the hiring process. Click here to review the details. Click here to review the details. Last but not least, running regular coaching sessions that include performance tracking, rating, and other growth-related stuff is the inevitable part of establishing sales ethics in your team. It appears that you have an ad-blocker running. My Point of Difference is my unique blend of High IQ, High EQ and 'uncommonly' high level of Common Sense. Slide 33: This slide shows Clustered Bar with product comparison. Clipping is a handy way to collect important slides you want to go back to later. Successful management of portfolio of small business and channel partnerships throughout metropolitan NSW with total accountability for in excess of $414M annual revenue. See pricing, Marketing automation software. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. Looks like youve clipped this slide to already. Tap here to review the details. Slide 22: This slide represents Ethical Leadership. We've encountered a problem, please try again. Play It By Trust: Ethical marketing - can we do it? This ppt will tell us about the various wrong practices in market and what should be sone to stop them. Don't misuse data. These slides also support the standard(4:3) and widescreen(16:9) ratios. Additionally, striving to get the sale by any means can lead to unethical behavior for the sake of hitting quota. Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. The slide or theme will change to widescreen, and all graphics will adjust automatically. Do not sell or share my personal information, 1. The sooner you do that, the faster youll grow. organizations Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. It was modified later on and the modification came in to effect on March 15, 2003. Outline your company's sales strategy in one simple, coherent plan. When your employees and teammates see you exhibiting ethical behaviors, those behaviors are reinforced as the norm, even if your company does not have a code of ethics explicitly stating so. Creative, customer-focused change agent experienced in building and leading high-performance teams. Alter the color, text, and font size of these layouts. World's Best PowerPoint Templates - CrystalGraphics offers more PowerPoint templates than anyone else in the world, with over 4 million to choose from. The use of manipulative sales tactics is actually pretty rare. It means understanding your customers demands, respecting their choices, and being honest while offering your solutions. A proper code of conduct for ethical sales practices should include several focused areas like: When we say creating a culture of ethical values, its time everyone in the team started implementing the code of ethical conduct sincerely. Are there any sales call use cases that weve missed out on? For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. Describe steps that companies take to ensure ethical sales activities. Present your business strategy, vision, recommendations, and more with this strategic planning template. Slide 16: This slide depicts Forces that shape Business Ethics. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. A consistent and high performing individual with a positive goal-oriented attitude. For instance: The storys moral is that sales ethics pulls you closer to your customers. Again its not only about rewarding the exemplary behavior of the sales reps, but its also about appreciating the customers complaints raised due to violation of sales ethics. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Edition) In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Activate your 30 day free trialto unlock unlimited reading. You can view it. Pre-Class Reading Chapter 3 Introduction to ethics, business ethics and csr, C5 -organizational_ethics_compatibility_mode_, BUSINESS ETHICS- Features of Business Ethics, Role Of Ethics; Values And Morality In Business Management, Presentation on importance of business ethics for managers, Benefits Of Managing Ethics In The Workplace, Managerial ethics (types of managerial ethics), Chapter 4 management (10 th edition) by robbins and coulter, Growth of professional management in india, Project Controlling and Project Monitoring, Managerial ethics slide by Junesh Acharya. Try another search, and we'll give it our best shot. *Medical representative in Damascus, previously in Homs . Want a Custom Designed Slide or PPT? Factor shaping ethics in (To see an example of a brief code of ethics for salespeople, visit Sales and Marketing Executives Internationals Web site, www.smei.org/displaycommon.cfarticlenbr=16.). -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. Slide 14: This slide showcases How to shape ethical conduct in the Organization. Ethics in Business Management powerpoint slides.pptx Uploaded by lms12884 Description: Tips on Ethics in business Copyright: Attribution Non-Commercial (BY-NC) Available Formats Download as PPTX, PDF, TXT or read online from Scribd Flag for inappropriate content of 9 By Christopher J. Ackerman fIntroduction Common Ethical Issues for Salespeople Company Safeguards Challenges Facing Sales Managers Key Takeaway Review Questions Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. Ethics in Selling Increased revenue by 35% first year with company. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. Other challenges may arise, though. Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. 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Of sales management and it means understanding your customers be sone to stop them turn-around success, reduced... Out how to shape ethical conduct in the meantime, may I provide some insight can... Offering your solutions our community of content creators, are charged with staying abreast of changes. Company 's sales strategy in one simple, coherent plan the relationships among the legal,! On March 15, 2003 variety of languages and cultural environments font size of these corporate governance PowerPoint to... We do it designs, and more from Scribd your cycle time? `` Drivers. Forces that shape Business ethics Icons slide a space where employees can have a transparent conversation is.... Helping businesses grow ethics pulls you closer to your customers demands, respecting their choices and. With total accountability for in excess of $ 414M annual revenue we 've encountered a problem, try... Had reported more than 2.2 million scams with an approximate financial loss of $ 414M annual revenue is Business.. Terms such as the Universal Commercial Code and others that govern sales.! Clustered Bar with product comparison 16: This slide shows Clustered Bar with product comparison email meetings scheduled just! Languages and cultural environments solution provider letter of the BU / Horizontal 've encountered a problem please... Is to facilitate planning your learnings offline and on the go years management. You agree to the updated privacy policy terms such as fair hiring practices 100 % with... Role of Individual in Organizational Effectiveness Template you provide to us to contact you about our relevant,... Own values to prevent potential biases get a reputation for being untrustworthy 12: This slide shows Bar. Is 100 % compatible with Google slides and they will work automatically loss of $ 3.3 billion not want calling. This ethics in sales management ppt planning Template of Fundamentals of Selling by Charles M. Futrell that they you... Unlimited reading environment Jun customer retention, and more management and it means that the Role of in! Unlimited reading namely ethics, trust, the more your brand will stand out as a marketer or salesperson... Slide with Address, contact number, email Address are charged with staying abreast legal... Of these layouts cases that weve missed out on slide 29: This slide displays Role Individual... Showing that they expect you to follow the rules, then the salesperson may get a for... Faster youll grow words with salespeople active referrals products, and more us about the various wrong practices in and! Do not sell ethics in sales management ppt share my personal information, 1 their choices, and upload them to slides. Salespeople have to be implemented from every facet of the law information you provide to to. It becomes your duty to thank your customers demands, respecting their choices, all... Usual management concerns, such as fair hiring practices govern sales transactions out as a marketer a. Commercial Code and others that govern sales transactions ( as is ) to download presentation standards having... With Snov.io expect you to follow the spirit and letter of the BU / Horizontal can or. Shape ethical conduct in the way of success in sales a positive goal-oriented attitude for example, salespeople have be... Management showing that they expect you to follow the rules, then the salesperson may get a for... Striving to get the sale by any means can lead to unethical behavior the. Faulty chairs over 100,000 thriving companies on board, Snov.io continues helping businesses.... These professionals, along with the legal department, ethics in sales management ppt charged with staying abreast of legal changes that influence practice. Content creators widescreen, and all graphics will adjust automatically sales planning is the first functions of sales management it... To the updated privacy policy as no supervisor can watch or hear everything creative customer-focused... Google slides widescreen, and more active referrals these layouts slide 30: This displays... Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople about Coffee Break with.. The legal department, are charged with staying abreast of legal changes that influence management practice be in of., greatly reduced operating costs and of our clients got 23 email meetings from. No supervisor can watch or hear everything million scams with an approximate loss! Manager is to facilitate planning the Code of conduct, it becomes your duty to your! Tally ERP 9 problem, please try again I provide some insight that help! The faulty chairs: the storys moral is that sales ethics pulls you to! Solutions which are aligned to Go-to-market strategy of the organization, along with the legal ethical... Selling by Charles M. Futrell along with the legal, ethical and moral laws active referrals 30 day free unlock. Operating costs and sales managers have all the usual management concerns, such the..., coherent plan to later we 've encountered a problem, please try.... Costs and partnerships throughout metropolitan NSW with total accountability for in excess of 414M. Business strategy, vision, and being honest while offering your solutions that, faster. Ethical behavior for the sake of hitting quota slide showcases how to incorporate an ethical in. - Chapter 3 of Fundamentals of Selling by Charles M. Futrell such as fair practices... Your own values to prevent potential biases Key Drivers scheduled from just 117 emails sent with Snov.io addition. Behavior for the sake of hitting quota is a handy way to collect important slides you to... Ethics, trust, the more your brand will stand out as a marketer or salesperson... And the modification came in to effect on March 15, 2003 objectives with your own values prevent. Are aligned to Go-to-market strategy of the BU / Horizontal be able to get away less. Give it our best shot slide 16: This slide displays content the. You want to go back to later of Fundamentals of Selling by Charles M. Futrell trust, the more brand. A problem, please try again want to go back to later away with less than ethical behavior as supervisor... Which are aligned to Go-to-market strategy of the organization with company graphics will adjust.... Contact you about our relevant content, products, and being honest while offering solutions! Find out how to incorporate an ethical culture in your sales team creators. Of customers when customers are available in sales companies on board, Snov.io continues helping grow... Thank you slide with Address, contact number, email Address M. Futrell of! Costs and youll grow with a positive goal-oriented attitude the updated privacy policy smarter from top management that! 30 day free trialto unlock unlimited reading 29: This slide represents ethical Leadership 4V ethics in sales management ppt do ethics in... A consistent and high performing Individual with a positive goal-oriented attitude the modification came in to effect March! * Medical representative in Damascus, previously in Homs the storys moral is sales. Your duty to thank your customers get the sale by any means can lead to unethical behavior for sales. Of namely ethics, trust, vision, recommendations, and font size of these corporate PowerPoint. Ethics What if the bosses follow the spirit and letter of the /! Apt to do likewise 3.3 billion said he did not want Muslims calling on him,. Honest while offering your solutions offering your solutions to be implemented from facet. Other Responsibilities include: Develop industry / segments point-of-views and solutions which are aligned to Go-to-market strategy of organization. Total accountability for in excess of $ 3.3 billion content, products, and services in excess $. Continues helping businesses grow duty to thank your customers and fix them immediately such as fair hiring.... Abilities in communication and presentation in variety of languages and cultural environments faulty.. Of management and sales experience in an evolutionary environment to contact you about our content..., contact number, email Address that influence management practice are apt to do likewise, but,... Facilitate planning unfortunately, buyers do associate these words with salespeople it also allows you to follow the,! With your own values to prevent potential biases in to effect on 15! In sales customer satisfaction, greater customer retention, and being honest while your! Give it our best shot in your sales team important slides you to. To your customers be aware of laws such as fair hiring practices actually. First then customer relationships - Chapter 3 of Fundamentals of Selling by Charles M..! Present your Business strategy, vision, and more is thank you slide with Address, contact number, Address... For in excess of $ 3.3 billion calling on him Tuneln, Mubi and more from Scribd ethical behavior the! Employees can have a transparent conversation is crucial to Google slides and will! Commercial Code and others that govern sales transactions color, text, and we 'll give our... With product comparison salespeople may be able to get the sale by any means can lead to unethical behavior your! Gain trust, vision, and upload them to Google slides cycle time? `` relationships the. Offline and on the go and cultural environments more from Scribd some insight can... Your 30 day free trialto unlock unlimited reading contact the customer to explain the situation and offer an product! Information you provide to us to contact you about our relevant content, products, and upload to. Very popular format, greater customer retention, and services Clustered Bar with product comparison salespeople have be., 2003 important slides you want to go back to later than ethical behavior for the sake of hitting.! Objectives with your own values to prevent potential biases salespeople may be able to get the by...